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RETURNS & EXCHANGES

We will gladly accept any unworn, unwashed, and undamaged full-priced item for return or exchange within 30 days of the original purchase date. Refunds will be made in the form of original payment.

*During Holiday Season, returns on eligible items will be accepted until January 10th, 2017.

When trying on footwear do so on a carpeted surface and in a stationary manner. Take no steps until you are sure you have the correct size. Creasing or scuffing of any kind on the upper or outsole will render the boot ineligible for return.

We do not accept returns or exchanges on apothecary items or undergarments.

We will accept any unworn, unwashed, and undamaged sale item for store credit or for exchange within 7 business days from receipt.

To return or exchange an item, please note on your receipt your reason for exchange/return and use the enclosed prepaid shipping label to mail back your package. If you are returning an item, we will deduct $10 from your refund for shipping. If you are exchanging, the shipping is on us.

You are also welcome to use any carrier of your choice to mail back your package, in which case we will not deduct for return shipping.

Please send returns to:
The Haberdasher Limited
Attn:  RETURN
335 N. Washington St.
Green Bay, WI 54301

 

SHIPPING & HANDLING

 

We make every effort to get orders out as soon as possible. Orders placed before noon on weekdays typically ship out that same day (unless it is a major holiday). Orders placed on weekends will be shipped the following Monday. If you are returning an item, we will deduct $10 from your refund for shipping. If you are exchanging, the shipping is on us.

For orders in the contiguous U.S, the following shipping rates apply:

• Standard shipping is free when you spend $200 or more. For orders under $200, a flat rate of $10 will be charged.
• 3-day shipping is $20. Orders arrive 3 business days from the day they were shipped.
• 2-day shipping is $30. Orders arrive 2 business days from the day they were shipped.
• Next day shipping is $50. Orders arrive the next business day after they are shipped.

International shipping

Unfortunately, we are unable to process international orders at this time. We are currently working on a system to be able to ship to 60+ countries through our website.